Oops! Sorry!!

This site doesn't support Internet Explorer. Please use a modern browser like Chrome, Firefox or Edge.

RMG Self-Service Helpdesk

Log your own Helpdesk tickets

Helpdesk Priorities

Priority 1

Immediate health and safety risk to staff or general public. Major disruption to affected Property. Unacceptable security risk.

In the event of an emergency immediately contact Security Control on 6555.

Priority 2

Matters that restrict Royal Museums Greenwich from conducting normal operations. These are of medium priority.

Priority 3

Matters of a routine nature that do not disrupt the Museum's normal business operations.

Priority 4

Planned Works: These are requests that cannot be fitted into the three priorities, or they are longer than 3 days to implement a permanent fix.

Fill out the form to raise a ticket

0208 312 6708 | Helpdesk

Click to add Photo / Click to collapse

Type of Requests

  • Events

  • Building Fabric

  • Maintenance

  • Cleaning

  • At your service

    Debbie Hayler

    Estates Coordinator

    Direct +44 (0)20 8312 6708

    In an Emergency call Control on 6555

    Royal Museums Greenwich

    Royal Museums Greenwich Sites Covered

    National Maritime Museum

    Royal Observatory Greenwich


    Cutty Sark

    Brass Foundry


    © 2024 rmgdesk.com